Our Practice Areas
Network Connectivity
Regardless if you are building a new business, expanding an existing business or doing an annual review for cost savings, we can help you evaluate your network connectivity needs.
Unified Communications as a Service
UCaaS offers several benefits such as no hardware costs, remote functionality, simplified user creation, web-based control. Small start-ups need simple solutions that are easy to maintain, larger companies are abandoning PBX models to simplify service.
Contact Center as a Service
Communicating with customers is the core to any business. CCaaS solutions offer benefits such as no hardware costs, built in HA and DR, remote functionality, web-based portal and control.
PC Refresh and Management
Many small companies grow beyond BYOD or may have compliance regulations they need to meet. We can assist purchasing hardware, refreshing hardware or mobile device management solutions.
Microsoft Azure and Office 365
Managing Microsoft Office 365 can be a resource intensive platform. Companies need resources that have been there and done that to assist developing a plan of action. We can help evaluate your needs and give you a place to start.
Workforce Automation
Automation means different things to different people. To some it means increasing technology usage to reduce human capital. Many solutions have a learning curve that increase the need for resources before they can be reduced. We can help guide you through solutions and focus on key automations that will simplify your current processes and ultimately reduce your internal resource needs.
Specific Technologies
Working with our customers we have built experience with key name brand technologies such as those listed below. For more information on these or similar solutions, contact us for more information.
FreshWorks - FreshService - Help Desk, Workforce automation, Service Catalog, ITIL, CMDB
KnowBe4 - Security Training Software, Phishing Campaigns, Managed Phish Solution
CodeTwo - email signatures
Exclaimer - email signatures
Microsoft Azure - Azure AD
Microsoft Office 365 - Tenant creation, setup and management
ConnectWise
DattoRMM