Our Practice Areas

Network Connectivity

Regardless if you are building a new business, expanding an existing business or doing an annual review for cost savings, we can help you evaluate your network connectivity needs.

Unified Communications as a Service

UCaaS offers several benefits such as no hardware costs, remote functionality, simplified user creation, web-based control. Small start-ups need simple solutions that are easy to maintain, larger companies are abandoning PBX models to simplify service.

Contact Center as a Service

Communicating with customers is the core to any business. CCaaS solutions offer benefits such as no hardware costs, built in HA and DR, remote functionality, web-based portal and control.

PC Refresh and Management

Many small companies grow beyond BYOD or may have compliance regulations they need to meet. We can assist purchasing hardware, refreshing hardware or mobile device management solutions.

Microsoft Azure and Office 365

Managing Microsoft Office 365 can be a resource intensive platform. Companies need resources that have been there and done that to assist developing a plan of action. We can help evaluate your needs and give you a place to start.

Workforce Automation

Automation means different things to different people. To some it means increasing technology usage to reduce human capital. Many solutions have a learning curve that increase the need for resources before they can be reduced. We can help guide you through solutions and focus on key automations that will simplify your current processes and ultimately reduce your internal resource needs.

Specific Technologies

Working with our customers we have built experience with key name brand technologies such as those listed below. For more information on these or similar solutions, contact us for more information.

  • FreshWorks - FreshService - Help Desk, Workforce automation, Service Catalog, ITIL, CMDB

  • KnowBe4 - Security Training Software, Phishing Campaigns, Managed Phish Solution

  • CodeTwo - email signatures

  • Exclaimer - email signatures

  • Microsoft Azure - Azure AD

  • Microsoft Office 365 - Tenant creation, setup and management

  • ConnectWise

  • DattoRMM